FAQ

+ What is ParentingEQ?

ParentingEQ is a subscription box company with the purpose of increasing children's emotional intelligence (EQ) through practical, parent led social-emotional learning activities. ParentingEQ offers two product lines, the Mini Box (Ages 4-7) and the Junior Box (Ages 8-11) which includes a 6 box series received every other month for 12 months.

+ Who can benefit from ParentingEQ?

ParentingEQ can benefit all families with children ages 4-11. Our carefully designed boxes and intentional activities are intended to help families build skills that can have a positive impact on relationships, stress management, and overall emotional health.

+ What is emotional intelligence?

Emotional intelligence or emotional quotient (EQ) is defined as an individual's ability to identify, evaluate, control and express emotions. Emotional intelligence does not mean letting your feelings have free reign. Instead it means managing feelings so that they are expressed appropriately and effectively, enabling people to work together toward their common goals.

+ Why is emotional intelligence an important skill to teach children?

People with high EQ usually make great leaders and team players because of their ability to understand, empathize and connect with the people around them. Decades of research shows that children who develop these skills early make healthier decisions, and have a greater chance of leading successful lives.

+ What comes in my ParentingEQ box?

Every other month, you will receive items to read, play, & practice with your child that focuses on a variety of EQ competencies (self-awareness, self-regulation, motivation, empathy, and social skills). Additionally, each box will include “tools” to add to your family toolkit and parenting tips.

+ How much does the ParentingEQ Box Cost?

The ParentingEQ subscription is $49.95 plus shipping billed every other month for 12 months. We also offer the option to purchase a 6 month prepay for $165 (includes 3 boxes and shipping) or a 12 month prepay for $335 (includes 6 boxes and shipping). You may also purchase individual boxes for $54.95 each plus shipping.

+ Can I pause my ParentingEQ subscription?

You can pause your subscription by clicking on the login button located in the top right hand corner of the screen. After entering your credentials, click on "Subscriptions" and "Manage". From there, you can choose to pause your subscription for up to 2 billing cycles. Please note, in order to pause your subscription you must have completed one successful billing cycle.

+ Can I cancel my ParentingEQ subscription?

You may cancel your subscription anytime up until your next billing date. To cancel, click on the login button located in the top right hand corner of the screen. After you enter your credentials, choose "Subscription" and then "Manage". Once you've opened up your order details, click on "Subscription Settings" and you will see an option to either pause or cancel your subscription. If you are enrolled in the Junior series, your subscription will be automatically cancelled once the series has been completed (6 boxes/12 months).

+ What if I have multiple children in my home?

Both the Mini and the Junior lines are intended to be used as a family and many of the items included can be shared. If you have children that fall into both age groups, and purchasing both lines is not an option, we suggest choosing the line that best meets the needs of your family.

+ Can I order ParentingEQ as a gift?

Yes! ParentingEQ makes a great gift for anyone with children ages 4-11. On the “gifts” page, you will see the option to purchase a bimonthly subscription, a 6 month prepay (3 boxes), or a 12 month prepay (6 boxes). When purchasing as a gift, make sure to provide the shipping address for the giftee. Please note that subscription and billing information will be managed under the email address you used to purchase the gift. You can also purchase any of our boxes individually here.

+ Are there boxes designed for children under 4 or over 11?

At this time, we develop our products for families with children between the ages of 4 and 11. We hope to expand our product offerings in the future and will be sure to let our mailing list know!

+ Can I buy just a box without the monthly subscription?

Yes! You can purchase any of our boxes individually in the Single Box Shop here.

+ Is ParentingEQ available internationally?

ParentingEQ is only available in the United States.

+ How can I contact ParentingEQ?

If you have questions or need assistance with an order, you can contact us via email at hello@parentingeq.com

+ What happens when my child ages out of the ParentingEQ Mini line?

If you have purchased a Mini line series, you will automatically be enrolled in the Junior line series at the end of your Mini line subscription. Each series includes 6 boxes received over a 12 month period. You may cancel your subscription at any time by logging in to your account.

+ When will my box ship?

For subscription purchases, the ParentingEQ box will ship the second week of the month following your billing date. For example, if you subscribe on April 12th your billing date will be every other month on the 12th. Your box would then ship the second week of May and every other month thereafter until your subscription is cancelled. If you purchase a box individually they will typically ship within 5-7 business days from purchase.

+ How long is each box series?

Both the Mini and the Junior series feature 6 boxes that are received over 12 months. If you are enrolled in the Mini series, you will be automatically enrolled in the Junior series once your Mini series is complete. If you are enrolled in our Junior series, your subscription will be cancelled after 12 months.